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Business & Event Calculators

COD & RTO Loss Calculator for Online Sellers

See how much money you lose when cash-on-delivery orders come back (RTO). Find loss per order, break-even RTO and if a prepaid discount will help.

Orders
₹
₹
% of orders
Returns (RTO)
%

Many Indian D2C sellers see 20-40% RTO on COD.

%
%
Charges per order
₹
₹
₹
% of value
₹
%
Try a prepaid discount
%
%

Money lost to RTO every month

Loss per returned order

Delivered orders

Monthly profit (after RTO)

Break-even COD RTO

Shipping cost per delivered order

COD fee per order

Prepaid discount check

Where RTO money is lost (per month)

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What is the COD & RTO Loss Calculator for Online Sellers?

Cash on delivery (COD) brings more orders in India, but many COD parcels are refused and return to you. This is called RTO (Return to Origin). You pay shipping both ways, lose packaging, and some returned items are damaged.

Enter your orders, order value, COD share, RTO rate and courier charges. We show how much RTO costs you every month, the loss per returned order, your profit after RTO, and the RTO rate at which you stop making money. You can also test if giving a small discount for prepaid orders will increase your profit.

How to use it

  1. Enter monthly orders, average order value and product cost.
  2. Enter your COD share and RTO rates.
  3. Enter forward and return shipping, packaging and COD fees.
  4. Try a prepaid discount to see if it increases profit.

Why people like this tool

True RTO cost

Both-way shipping, packaging and damaged stock.

Break-even RTO

The RTO rate where your profit becomes zero.

Prepaid test

See if a discount for online payment is worth it.

Monthly view

Profit after all returns and fees.

How it works, in one picture

Infographic: how to use the COD & RTO Loss Calculator for Online Sellers in 4 easy steps: Enter your details, Add more details, Add the rest and See your result. You get: True RTO cost, Break-even RTO, Prepaid test and Monthly view.

Frequently asked questions

What is a normal RTO rate in India?
For COD orders, 20-40% is common for new D2C brands. Prepaid orders usually have under 5% RTO.
How can I reduce RTO?
Confirm COD orders by call or WhatsApp, block fake pin codes, offer prepaid discounts, show clear delivery dates and ship fast.
Is a prepaid discount always good?
Not always. It helps when your RTO loss is higher than the discount you give. This calculator shows the result for your numbers.

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